Winnow44 Privacy Policy
Updated: January 2026 | Applies to: All winnow44 platform users in Malaysia
Your privacy is our priority. This document explains how winnow44 collects, uses, stores and protects your personal information.
1. Information We Collect
When you register and use the winnow44 platform, we collect several categories of information to ensure our services are delivered reliably and securely:
- Account information: Your full name, date of birth, email address and phone number as provided during registration.
- Device and browser information: Device type, operating system, IP address, browser type and related technical data, recorded automatically when you access the platform.
- Payment information: Transaction records in Malaysian Ringgit (MYR), your chosen deposit method (such as TNG or FPX), and transaction times and amounts. We do not store your full card number or banking credentials directly.
- Cookies and usage data: Session cookies and analytics cookies are used to understand usage patterns, remember your preferences and improve your overall experience on the platform.
- Communications: Any messages or requests you send to the winnow44 support team are retained for reference and service improvement purposes.
2. How We Use Your Information
Information collected by winnow44 is used for specific, legitimate purposes, including:
- Processes account registration and verifies user identity in accordance with the platform's security procedures.
- Processes deposits, withdrawals and other transactions in Malaysian Ringgit (MYR).
- Delivers important account notifications, terms updates, VIP offers and service information via email or in-app notifications.
- Identifies and prevents fraudulent activity, account misuse or unauthorised access attempts.
- Improves platform design, navigation and user experience based on aggregated, anonymised usage pattern analysis.
- Complies with applicable legal and regulatory requirements in Malaysia.
Your information will not be used for any purpose beyond those stated above without prior notice.
3. Cookies & Tracking
Winnow44 uses cookies and similar tracking technologies to enhance platform functionality and understand how users interact with our content. There are two main types of cookies we use:
Session Cookies
These temporary cookies remain active for the duration of your session and are automatically deleted when you close your browser. They are used to maintain your login state, save your settings preferences and ensure smooth navigation.
Analytics Cookies
These cookies help us identify which pages are visited most frequently, how long users spend in each section, and where technical issues may arise. This data is processed in aggregate form and contains no personally identifiable information. You can disable cookies through your browser settings, though doing so may affect certain platform features.
4. Data Storage, Security & Third-Party Sharing
Data Storage & Security
Your personal data is stored on servers protected with industry-standard encryption. Access to user data is restricted to staff who require it for operational purposes only. Winnow44 conducts regular security reviews to ensure the data infrastructure remains protected against external threats.
Payment information is handled through registered third-party payment processors that comply with recognised payment security standards. Transactions in Malaysian Ringgit (MYR) are processed via encrypted channels and are not stored in raw form on the platform's servers.
Third-Party Sharing
Winnow44 does not sell, rent or trade users' personal information to any third party for marketing purposes. Information may only be shared in the following limited circumstances: (a) with payment processors required to complete your transactions; (b) with the relevant authorities where required by Malaysian law; or (c) with technical service providers bound by strict confidentiality agreements who process data solely on winnow44's instructions.
5. User Rights & How to Contact Us
Right to Access & Correction
You have the right to request a copy of the personal information we hold on your account. If any details are inaccurate or outdated, you may request a correction by contacting the winnow44 support team. We will process all such requests within a reasonable timeframe.
Right to Erasure
You may request deletion of your personal data by officially closing your winnow44 account. Once the account closure is confirmed, personal information that is no longer required for legal or operational purposes will be removed from our systems within the stipulated timeframe.
Privacy Policy Updates
Winnow44 reserves the right to update this privacy policy from time to time. Any material changes will be published on this page with a revised update date. We encourage you to check this page periodically to stay informed of the latest version.
Contact Us
For any enquiries regarding this privacy policy, how we handle your data, or to submit a request relating to your rights, please contact the winnow44 support team at: [email protected]. You may also refer to the platform FAQ for answers to general enquiries.